Transportation Fee

UPass Pick Up

Students who are enrolled full-time and take classes at the Hawaii Loa and/or Downtown campus are charged the Transportation Fee (UPass) via their student account. The Transportation Fee (UPass) is a mandatory fee, similar to the Student Activity Fee and Technology Fee, and provides activities and services for HPU students. The Transporation Fee (UPass) is $100 each fall and spring semesters during the 2019-2020 and 2020-2021 academic years. Students who are assessed the Transportation Fee (UPass) may pick up a UPass (discounted bus pass), a decal that is affixed to the HPU student ID. The UPass entitles the student to unlimited use of the TheBus (Oahu’s public transportation system) at a fraction of the cost for the whole semester, a savings of more than 50% over the regular rate! 

Students with an HPU ID Card may pick up their UPass at the Student Services Center located at Waterfront Plaza (Building 5, Suite 5A, entrance located across from Subway). Distribution hours are scheduled Monday-Friday, 8:00am-5:00pm, excluding university holidays. If you lose your HPU ID and UPass, your student account will be charged replacement fees of $25 and $100 respectively.

Students who are enrolled part-time may purchase a Upass from the bookstore at ATM. Click here for more information.

History of the Transportation Fee:

During the spring 2015 semester, the Student Government Association (SGA) surveyed more than 750 students regarding a new transportation fee and proposed UPass program (discounted student bus pass program). After reviewing the student feedback, SGA recommended to university administrators to create a transportation fee and pursue an agreement with TheBus to provide the UPass program to full-time students who take classes on the Hawaii Loa and Downtown campuses. In light of Honolulu’s traffic challenges and increasing personal vehicle costs, your SGA agreed that this initiative is in line with their effort to provide an affordable and low-cost transportation alternative.

If you have questions about the Transportation Fee (UPass), email or call 808-544-0277. 

Frequently Asked Questions

The Transportation Fee (UPass) is a mandatory fee charged to all full-time undergraduate and graduate students taking classes on the Downtown and/or Hawaii Loa campuses each semester. The fee is charged each fall and spring semesters to qualified students during the academic years. The fee enables the student to participate in the university student bus pass program offered by TheBus, the City and County of Honolulu’s public transportation system. The student can pickup their UPass at the beginning of each semester. The UPass, which is a sticker that is attached to the student’s validated HPU ID card, allows the student unlimited use of TheBus during the designated use period.

Federal financial aid may be used toward payment of the Transportation Fee (UPass). A student must have sufficient funds available to cover tuition and fees first, and also authorize the use of their aid toward non-institutional charges, such as the Transportation Fee (UPass). For questions about your individual award, contact the Financial Aid Office.

The Transportation Fee (UPass) is generally covered by VA benefits. Contact the Veterans Center for details,

The fall semester UPass is valid from August 1 - January 15 and the spring semester UPass is valid from January 1 - May 31. During the summer terms, the fee is not assessed. Regular bus passes for students can be purchased at the HPU Bookstore. More information on the current rates for regular optional UPass  can be found on TheBus UPass webpage

The student population excluded from this fee are the Military Campus Program students who take classes located solely on a military campus site

Students who live off-island AND take classes exclusively online or possess another valid bus pass (i.e. students with disabilities, senior citizens, etc.) may submit a waiver to request a refund of the Transportation Fee (UPass). Click here to download the Transportation Fee (UPass) Waiver Request Form. Waivers must be submitted by September 15th for the fall semester and February 9th for the spring semester. Waivers will be reviewed and processed accordingly AFTER these dates. Waivers can be emailed to or faxed to 808-566-2441. Students will be notified if their waiver request has been approved or denied via email.

Yes. The UPass program is designed to increase ridership and help alleviate traffic by reducing the number of vehicles on the road. This program is in line with University sustainability initiatives and SGA’s effort to provide an affordable and low-cost alternative to transportation. This program can also be used as a back up form of transportation if a student's primary means is not available.

Each UPass has a unique identifying code that is assigned to an individual student and linked to that student's HPU account. The Transportation Fee (UPass) is non-refundable. The UPass is NON-TRANSFERABLE AND CANNOT BE SOLD OR GIVEN TO SOMEONE ELSE, REPRODUCED, COVERED, OR ALTERED IN ANY WAY. These actions are considered violations of the HPU’s Code of Student Conduct. Suspected violations will be reported to the Dean of Students Office for investigation and adjudication.

Part-time students may purchase a regular or optional UPass at the HPU Bookstore for a higher (though still-discounted) rate. For more information on the regular UPass which is available to part-time students, visit  TheBus UPass webpage.

Students pay a replacement ID fee to receive a new HPU ID. Visit the Registrar webpage for more information. Students can then pick up a replacement UPass and will be charged the Replacement Transportation Fee (UPass). The Replacement Fee is equivelent to the Transportation Fee.

The Transportation Fee (UPAss) is a mandatory and non-refundable fee. UPasses that are not picked up by the expiration date each semester will be returned to TheBus.

Once a student picks up the UPass, the fee cannot be refunded, even if the student goes from full-time to part-time or drops all downtown/HLC classes.