Student Services Center
student services

Student Services Center

We are committed to providing students with a wide range of comprehensive services and look forward to serving each and every one of our students – past, present and future! This integrated center is designed for students to manage university transactions and get information needed to make sound decisions surrounding their academics and financial obligations.


Waterfront Plaza (WFP)
500 Ala Moana Boulevard
Suite 5A (Ground Floor, next to Row Bar)
Honolulu, Hawaii 96813

Summer Hours (Wednesday, May 22 - Friday, August 2)

Monday – Thursday, 9:00am – 4:00pm Hawaii Standard Time (except university holidays)

Friday, 9:00am – 12:00pm Hawaii Standard Time (except university holidays)

Upcoming University Closures

Friday, March 8, 2024: Spring Break 
Tuesday, March 26, 2024: Prince Jonah Kūhiō Kalaniana‘ole Day 
Monday, May 27, 2024: Memorial Day 
Tuesday, June 11, 2024: King Kamehameha I Day
Wednesday, June 19, 2024: Juneteenth
Thursday, July 4, 2024: Independence Day 
Monday, September 2, 2024: Labor Day 
Monday, November 11, 2024: Veterans’ Day
Thursday, November 28 - Friday, November 29, 2024: Thanksgiving Break
Tuesday, December 24, 2024: Christmas Eve
Wednesday, December 25, 2024: Christmas Day
Thursday, December 26 - Tuesday, 31, 2024: Winter Break
Wednesday, January 1, 2025: New Year’s Day

** Military Base staff holidays include Presidents’ Day and Columbus Day in lieu of Spring Break Day and King Kamehameha I Day.**

Cashiering Hours: HPU accepts in-person payments Monday-Friday between the hours of 8:30am-4:00pm Hawaii Standard Time (except for university holidays or when the Student Services Center is operating on limited hours during the Summer semester). Checks may be delivered any time during the Student Service Center’s open hours and will be receipted or processed to the student account the following business day if delivered within an hour from closing time. Cash payments are not accepted before 8:30am or after 4:00pm or when the Student Services Center is not open.


Pay Tuition

Create a Payment Plan

Clarify eBill Account Activity, 1098-T's

Inquire about Financial Holds

Get Answers to Questions about Refunds


The HPU Financial Aid Office is here to help and empower you to make informed decisions.

  • The Financial Aid staff will communicate via your HPU student email. Check your HPU email and Self-Service Portal regularly at MYHPU PORTAL.
  • Remember to include your name and HPU student id number on all documents you submit.


HPU Federal School Code 007279

Office of International Students & Scholars (OISS)

OISS staff can advise international students, scholars and faculty on immigration, cultural, financial, academic and personal concerns, and make appropriate referrals when necessary.

Walk-In Advising Hours

Monday - Friday, 8:00am - 4:30pm


Get or Replace Your HPU ID Card

Get Your Student Bus Pass

Request Records

Fill out Verification Forms

Obtain Transcripts

International Exchange and Study Abroad Program

Memorable and transforming global learning opportunities that enrich career preparation and foster commitments to global citizenship.

Get Group Advising

Learn About Scholarships

Discover Additional Resources