As you are aware, the ArmyIgnitED portal has delayed its launch due to technical difficulties.  As a result, Soldiers are not able to request tuition assistance for classes. Due to the delay in the launch of ArmyIgnitED, HQ ACCESS approved blanket exception to policy (ETP) TA approval for classes that began 8 March 2021 through 22 March 2021. 

The Exception to Policy (ETP) has been extended for classes beginning on 23 April 2021 and later. The HQACCESS guidelines given to HPU in order to process the ETP TA is included below.  In order for HPU to meet these requirements, Soldiers are required to take action to ensure your registration in the HPU system is accurate and collected for submission to HQACESS.


To ensure accurate data collection by HPU, the Soldier must complete the following actions:

  1. The Soldier must ensure that Military Identification (MID) is accurate and current. If you are unsure of your MID status, send an email to:
    • Subject Line: Last name, First Name, MID Verification
    • Email must include:
      • Last name, First Name, HPU Student ID
      • Component, Rank and ETS date (Monitor this email for a confirmation response or further action if required.)
  2. The Soldier must register for Summer 2021 classes in the HPU portal at
  3. The Soldier must complete the Request for ArmyIgnitED TA form through this link:

To ensure approval of the ETP TA request by HPU on the Soldiers behalf:

  1. The Soldier must have TA funds remaining in account balance. 

  2. The Soldier must register for classes that support degree completion.

  3. The Soldier does not have a hold(s) on Army account due to low GPA, favorable action suspension, etc.

HPU will report the class(es) you have registered for in the Summer 2021 semester in the HPU portal to HQACCESS in order to secure tuition assistance funding provided you complete the above actions. 

Please contact your military counselor for questions regarding the most updated changes to Army Tuition Assistance and the ArmyIgnitED portal. Your HPU Academic Advisor are also available for guidance:


Additional Guidance for Education Institution