Orientation FAQ's

Orientation at HPU is a really fun time. You'll meet new friends, get familiar with the campus, and begin thinking about your future as a student. BUT... it will also be busy, and some people will feel a bit stressed. To help make sure you feel ready to go on day one, we've compiled a number of common questions we receive from students. Please contact us if you do not see your question below.

Are you a parent or family member? Feel free to also check out our Family FAQs page that focus on some other topics.


Orientation is the official introduction to the student experience at HPU. You will have a chance to explore campus, get more familiar with degree programs, hear about university services, and make new friends. Orientation is educational and fun, and is required for all new undergraduate full-time students (freshman, transfer, and visiting/international).

Yes. All new, undergraduate full-time freshmen, transfer and visiting students are required to attend in the fall or spring, depending on when you are admitted. Studies have shown that one of the best ways to ensure college success is to get involved and connected with the University community as quickly as possible. HPU's upcoming New Student Orientation is the best place to learn more about the many curricular and co-curricular opportunities, programs, and services that are available to you! New incoming graduate students should contact their respective college for more information about orientation events for thier major.

Simply check the Registration page!

MyHPU is the internal hub/portal for communication and information from the university. You need access to your MyHPU account to access essential functions, like checking grades, registering for classes, etc. You should have already received your MyHPU username via email and prompted to create a password. If you not, click HERE to confirm your identity if you know the email address associated with your application.

Our office is happy to help! If you need to make a change to your registration, please e-mail readysetgo@hpu.edu to reach out to the Office of First Year Experience. 

Across the U.S., it has become commonplace for family members to go with their students when they are moving to or beginning at university, as they have lots of questions and want to see the campus (and might struggle a little bit with letting go).

Fall Orientation: While it is optional to attend, family members/guests may register for the familiy orientation program. Family member/guest registration is availabe via the new student orientation registration process beginning June 1.

Spring Orientation: Due to the one-day orientation program for incoming spring students, there is no formal Family Orientation Program offered.

Traveling to HPU

First, go to the New Student Checklist page for a list of things you'll want to accomplish between now and when you arrive for Orientation. Second, we also encourage you to visit our Traveling to HPU page. If you are an International Student, make sure you check out the Office of International Students and Scholars page, as they have some vital details that are unique to international students.

Students traveling to HPU from outside Hawai'i should fly into Honolulu International Airport (HNL).

Each year, HPU negotiates a reasonable rate for students, staff and faculty to use VIP Transportation to/from Waikiki, the Downtown campus or the Hawaii Loa campus. Please contact VIP Transportation directly at 808-836-0317. You can call 24 hours a day, 7 days a week. Please note: you must make your reservation at least 24 hours prior to arriving in Hawaii. VIP Transportation is not a taxi service that is always available at the airport.

When you arrive will depend on your housing arrangements.

  • New Students Living On-Campus: If you are moving into the residence halls for the first time this spring, the Hawaii Loa Residence Halls and Waterfront Lofts open at 10am on Thursday, January 9, 2020. Orientation is scheduled on Friday, Jaunary 10, 2019. Please note that HPU does not allow early move-ins, so if you arrive earlier than the appropriate date, you will need to find housing at a local hotel, hostel or with a friend. Contact Housing and Residence Life for more details at housing@hpu.edu.
  • New Students Living Off-Campus: This date will vary significantly based on the housing you coordinate for yourself. Some students arrive in the first days of the month, having prepared housing far in advance so they can get familiar with the local environment. Others prefer to arrive and find housing in the few days before orientation begins. It is entirely up to you, however you should plan to be available to attend orientation spring orientaiton on Friday, January 10, 2020.
  • International Students (Living On- or Off-Campus): Visa regulations allow you to enter the United States up to 30 days before the first day of classes (the reporting date is shown on your I-20).


Housing During Orientation

Yes. The Hawaii Loa Residence Halls and Waterfront Lofts will open to new residents only at 10am on Thursday, January 9, 2020. Please visit the Housing and Residence Life page for more information.

There are a few options available to you. The best option is to first take a look at the Housing and Residence Life pages. There is information for you if you want to try and live on-campus (rooms, rates, photos, living environment, etc.) and there is also information for those of you planning to live off-campus (links for searching, safe practices, ads for open apartments).

Students arriving in Honolulu with a limited budget who have not found a permanent home for the school year can also consider a hostel or a local YMCA for a short-term stay:

Unless you have a confirmed on-campus housing agreement with Housing and Residence Life for the academic year, HPU does not provide any type of housing during orientation. Students should plan to organize their housing prior to arriving, or look at hostel options for short term while they search. Parents and families visiting the island have a wide variety of needs and length of stay, so we encourage research on the wide range of hotel options available in Honolulu.

Great question! One of the difficult things about living in paradise is the price tag. The best bet for organizing reasonably priced accommodation is to get it sorted as early as possible. Many locations in Honolulu do offer discounts for military as well. Visit the Traveling to HPU page for information on some local hotels that provide discounts to HPU students and familes.


Orientation is all about familiarizing yourself with the University environment. You'll learn a bit about the university and the transition experience, tour the campus and hear from various offices about the resources they have - like Study Abroad, Career Services, Student Life and Tutoring and Testing. You'll have a chance to break into smaller groups to pick topics that matter to you, as well as get a quick overview of some of our key offices - like the Business Office and Financial Aid. You will also meet in your Colleges and receive a welcome from your Dean, have lunch with your Orientation Leader, and meet other students. 

Orientation is all about relationships - with staff, with faculty, and with peers. We hope you utilize this time to make friends and build lasting connections that will help you feel a true part of the University community.

Yes! Not only are you able to visit offices in the days leading up to Orientation, but we also make sure there is time at the end of Orientation to handle university business, like scheduling an academic advising appointment, checking in with certain offices if you have questions, getting your student ID, etc.

As indicated in other areas of the FAQs, Orientation is required, however we've intentionally left the weekend free to make sure you have time to do what you need to feel prepared for classes that begin that next Monday.

We know your family is probably excited about the chance to travel to Hawaii and explore. However, we want you to think about the fact that the timeframe for developing relationships and finding friends is relatively short in the beginning. It might sound amazing to head to the North Shore with the family, but you will likely find a new friend during Orientation, and you won't want to miss out on learning more about them while grabbing lunch on Fort Street together. Or perhaps your new roommate also loves to surf and you want to hit up Diamond Head on Saturday together. Make sure you are physically, mentally and emotionally present and invested in your Orientation experience. It's a great chance to branch out on your own.

Contact the Office of First Year Experience!

Phone: 808-544-1116

Email: readysetgo@hpu.edu

Address: 1 Aloha Tower Drive, Suite 1400, Honolulu, HI 96813