Your file has been selected by the United States Department of Education for a process called “Verification”. Hawai‘i Pacific University has partnered with Inceptia to complete the Verification Process.

We encourage you to begin the verification process within 7 days of receiving notification from Verification Gateway to ensure you receive your financial aid in time for payments. Failure to complete the verification process could result in the delay or denial of your financial aid.

Steps to Complete YouR Verification:
*If you are a Dependent Student, your parent will need to create their own account and complete each of these steps*

  1. Access our school’s unique website link in the email from or
  2. Create your account and choose preferences for text messages and E-Signatures
  3. Complete your Task List
  4. Confirm your signature and review your information
  5. Sign out your account

Verification Gateway Link - Hawai‘i Pacific University
2021 - 2022 Federal Verification:

NOTE: Financial Aid will NOT disburse until the verification process is completed.

Questions about the Verification Process?
Contact Inceptia | Monday - Friday (8am - 7pm CT) | (888)374-8427 or

Please check your financial aid status on your MyHPU Portal and your HPU email as that is our official form of communication.