Human Resources Certification Prep Course

Course information:

  • 12 weeks, 3 hour sessions
  • Wednesdays, 5:30 p.m. - 8:30 p.m.
  • January 22, 2020 - April 6, 2020
  • HPU - Waterfront Plaza
  • Registration due by: January 3, 2020
  • Late Registration due by: January 15, 2020 ($75.00 late fee)
  • Certificate program



  • Cost: $1,300.00 – materials included.  (Certification exam fee not included)
  • Discount Opportunities
    • Hawai'i Pacific University Alumni discount - $100.00 off OR
    • Group discount - $100.00 off each registration of three of more from the same company


Program Modules: 

The PHR/SPHR Certification Preparation program includes 5 course modules

  • Business Management/Leadership and Strategy
  • Talent Planning and Acquisition
  • Learning and Development
  • Employee and Labor Relations/Employee Engagement
  • Total Rewards


INSTRUCTOR SECTION:  Each session will be instructed by an HR subject matter expert.  Hawai'i Pacific University has selected top HR leaders in Hawai'i including


  • Gail Lerch – Business Strategy Session

    Gail is a key executive at Hawai‘i Pacific Health, one of Hawai‘i’s largest employers and a leader in healthcare on the local and national fronts.  

    Over the years, her competence and unique talents have expanded Gail’s role as executive leader to be involved with nearly every aspect of Hawai‘i Pacific Health, its four hospitals, over 70 service locations, and nearly 7,000 employees.

    In her current position as Executive Vice President of Human Resources, Organizational Effectiveness and General Services, Gail oversees the following divisions: Human Resources, Organizational Effectiveness, Training and Development, Worker’s Compensation, Internal Communications, Employee Health, Employee Wellbeing, Volunteer Services, Hospital Gift Shops, and General Services that includes Food Service, Environmental Services, Plant Maintenance, and Safety and Security.


  • Bernard K. Nunies, SHRM – SCP, SPHR –  HR Business Management Session

    Bernard is a seasoned HR executive with over 25 years of international management experience across a variety of industries. He is the Chief Human Resources Officer for Island Holdings, Inc. with prior senior HR roles in higher education, consulting, and luxury retail. Bernard is a past Leeward Community College faculty member and currently serves as Adjunct Faculty at Hawaii Pacific University, Vice President of the SHRM Hawai‘i Board of Directors and as a Governing School Board member for the Wai‘alae Charter School.



    CARL is the Director, Workforce Development at Hawai‘i  Pacific Health and began his career in health care as a Physician Assistant, but recognizing his aptitude for human capital management, pursued a Masters in Human Resources Management to grow within talent development and management. As Director for one of the state’s largest health care providers, he has an extensive resume that includes notable honors such as appointment to the Hawai‘i Healthcare Workforce Advisory Committee, Hawai‘i Health Care Project and Chairman of the Board for Lanakila Pacific.

    Today, Carl Hinson continues to work on initiatives that will preserve Hawai‘i Pacific Health’s status as the workforce development leader in the health care field in Hawai‘i. He is actively involved in the DOE’s Health Careers Pathways Advisory Board and Hawai‘i Chamber of Commerce Workforce Development and Education Committee.


    CINDY is the Workforce Staffing and Development Advisor at Hawaii Pacific Health where she has worked since 2003. She is responsible for recruiting, retention, and workforce development functions. Her expertise has earned her the honors of serving as a board member for the Society of Human Resources Management – Hawai‘i Chapter. She also served as a board of director for the Organ Donor Center of Hawai‘i’ as their Human Resources Advisor. 

    Cindy has over thirty years of human resources experience which spans over different industries including health insurance, airlines, banking, and health care. She holds two advanced certifications in Human Resources. She partnered with the University of Hawai‘i to coordinate and facilitate the Human Resources Institute’s (HRCI) certification program for 12 years and was instrumental in starting the new Human Resources – SHRM certification program over the last two years. 



    ELIZABETH is the Vice President of Southwest Airlines University.  She provides executive leadership for Employee learning at Southwest Airlines. She also provides strategic direction and oversight for Ground Operations, Inflight, Provisioning, Maintenance and Engineering, Customer Support & Services, Customer Relations, Technology, Customer Service, Source of Support, Labor, and corporate training programs. Elizabeth also provides leadership for all companywide training initiatives.  Since joining Southwest Airlines in 1997, Elizabeth has served in various leadership roles including Manager of Leadership Development, Director of Leadership Development, and Senior Director of Talent Development. During her time at Southwest, she has led many training initiatives including Performance Management, SAP implementation, and AirTran Integration. Prior to Southwest, Elizabeth taught business communication courses at Indiana University and College of San Mateo.  Elizabeth holds an undergraduate degree in Communication Studies from California State University Sacramento and a Masters in Speech Communication from Indiana University.


  • Robin H. Kobayashi, Chris Salazar, & Melodi “Mel” Pieper – Employee Relations Session

    Robin is the Interim Senior Vice President at Hawaiian Airlines, Inc. in their corporate headquarters located in Honolulu, HI, where she leads of team of about 67 HR professionals. Robin previously served as Hawaiian’s Associate General Counsel, Labor and Employment for almost 7 years. She is part of the senior leadership team, reporting directly to CEO Peter Ingram.

    In her work as Associate General Counsel, she supported primarily the Human Resources Department, but her practice was been broadened to include airline regulatory work, privacy, and corporate security issues.

    Prior to joining Hawaiian, Robin worked as a practicing labor and employment attorney in both private practice and public service. She was also an executive director for a legal non-profit organization.


    Chris is the Senior Manager, Talent Management at Hawaiian Airlines where he oversees Hawaiian's Performance Management, Employee Survey, Succession, 360s, and Buddy Program. In his role, he supports managers and employees by creating people programs that empower them to do their best work.

     With over 15 years of HR experience, he has held broad HR responsibilities in a variety of industries from creative/advertising, life sciences, and professional services including Electronic Arts, Landor Associates, and Saratoga/ PricewaterhouseCoopers.

     Chris holds a bachelor’s degree in Psychology and minor in Sociology from Santa Clara University in California. He is also designated with a Professional Human Resources (PHR) certification from the Human Resources Certification Institute (HRCI). 


    Melodi is a Senior Director of Employee Relations at Hawaiian Airlines where she oversees their HR Business Partners, International HR support, and Employment Compliance teams. Over her 20+ years of service at Hawaiian Airlines; she has worked in Operations, Training and Development, Flight Division, and now Human Resources.  Mel Pieper holds a BA in Communications from Loyola Marymount University.


  • Carol Shimada - Compensation Session

    Carol is a senior level HR professional, with demonstrated success as an HR thought leader and strategic business partner. Carol has multi-industry work experience including healthcare, high technology, higher education, computer manufacturing and insurance/revenue cycle management.

    Carol has deep experienced in all facets of HR, both operational and strategic with a special emphasis in Compensation and Benefits. Carol is currently the System Director of Total Rewards and Physician Compensation at The Queen's Health Systems.

    Carol is a member of the Hawaii Compensation Association and former board member of SHRM Hawaii.  Carol holds a bachelor's degree in Business with an emphasis in Personnel Management from National University. 


  • ANNA ELENTO-SNEED – Health & Safety

    ANNA is the President and Founding Director of ES&A, Inc., a next-generation law firm that is rethinking the way legal work is done. Anna has been advising employers and organizations for more than 35 years on labor & employment law, government contracts and business strategy. Anna is regularly retained as a speaker and trainer by businesses, organizations and government agencies throughout Hawaii. She has lectured at Hawai`i Pacific University, the University of Hawai`i Shidler School of Business, the William S. Richardson School of Law, the University of Guam, and the Japan-America Institute for Management Studies (JAIMS). Anna currently serves on the Board of Directors of the Employment Law Alliance, a global network of labor and employment attorneys.



     Sarah is a partner with Marr Jones & Wang, a law firm that specializes in labor and employment law.  She has represented employers in a wide range of employment matters for over two decades, including discrimination and harassment cases, wrongful termination claims, union arbitrations, and wage and hour audits. Sarah also devotes significant time to providing training and guidance for employers to assist them in managing personnel issues and complying with various employment laws. 

    Sarah received her B.A. degree, summa cum laude, from Whitman College and her J.D. degree from the University of Virginia School of Law.  She has been selected for inclusion in The Best Lawyers in America, in the area of labor and employment law, since the 2007 edition and she has been listed in the Chambers USA directory, America’s Leading Lawyers for Business (in the labor and employment listing), since 2004.



Course Materials:

HPU has selected HRCP’s premier materials as the course study materials.  The HRCP Program for PHR® and SPHR® exam preparation features five units, one covering each functional area of the exam.  Each printed unit is separately spiral-bound and includes an index and a list of key terms.  Along with more than nine-hundred pages of instruction, the program provides:

  • Guide for Successful Exam Preparation
  • Online review questions for each unit
  • Two online comprehensive one-hundred question practice exams and a scenario specific exam
  • HR QuikStudy Flash Cards with more than six-hundred convenient, business card-sized flash cards.


Cancellation Policy:

Cancellations prior to January 15, 2020 will allow for a refund of costs, less a $100 administrative fee upon return of course materials.  Cancellations after this date will result in forfeited fee. 


Exam Success Guarantee:

Should you meet the minimum requirements for taking the exam, attend 80% of the course sessions and achieve 80% or higher on the practice exams, but do not pass the HRCI Certification exam, you will be refunded the cost of returned materials or you may re-take the prep course for a $100 administrative fee.  In the event you choose to retake the course, if course materials have changed, you would be responsible for purchasing the updated materials.

For more information regarding the requirements for the Exam Success Guarantee, please visit


Parking Info; Ample parking at Waterfront Plaza.  $6.00 flat rate after 5:00 p.m.