Hawai’i Pacific University Security and Safety Department

Timely Alert 

Security and Campus Resources Contact:

Hawai’i Pacific University Security and Safety Department

Aloha Tower Marketplace Security

Security Office 544-1400
Cellular 294-4276

Downtown Campus

Cellular 321-1892

Hawaii Loa Campus

Front gate 236-3515
Security Office 236-3500
Cellular 478-2788

Oceanic Institute

Security Office 259-3170
Cellular 220-2899

Hawai’i Pacific University Counseling and Behavioral Health Services

Hawai’i Loa 236-3578
Downtown 544-1198

Hawai’i Pacific University Chaplain

Downtown 544-9294

Residence Life

Hawai’i Loa 236-3540

Outside Agencies (Police, Fire, Etc.) Contact Information

HPU Security

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About HPU

About Us: Hawai’i Pacific University Security and Safety Department


The Security and Safety Department at Hawai’i Pacific University is dedicated to providing the students, staff, and faculty with a safe and secure working environment.  Our team of both in house and contract security professionals train constantly and maintain a close liaison with law enforcement and security community leaders to enhance that mission.  Our security officers are licensed under the State of Hawaii Security Guard program and consistently exceed the minimum training requirements of the program.  All are trained in CPR/First Aid/AED and licensed accordingly.  Security Officers also receive annual training regarding federal laws such as: Clery Act, Violence Against Women Act, Title IX, and other rules germane to protecting students and staff.  OSHA safety principles are covered in daily briefings and unsafe conditions are constantly looked for through frequent inspections.      

Although Hawaii Pacific University is separated into three separate geographical areas, security personnel are assigned under a unified supervisory structure.  All officers on duty report to a lead officer who in turn report to the HPU Security Center at the Aloha Tower Marketplace location. Incoming telephone calls can also be directed to any location thru the center.  This process facilitates the flow of information to whoever needs it and simplifies coordination of security efforts.

Campus locations where students are housed have a security presence 24 hours a day seven days a week.  The downtown campus has security coverage during working hours Monday thru Friday 6:30AM to 10:30PM and on Saturday from 7:00AM to 5:00PM.  If security is required after working hours, requests can be made through the HPU Security Center and security officers can be dispatched.

Reporting Crimes and Emergencies

As well trained as the security officers are with observing and reporting incidents that occur on campus there is no substitute for responsible reporting from our students and staff.  As a community there are literally hundreds of “eyes and ears” present about the campus who will observe situations as they occur.  Timely reports of observations to security or the police can go a long way in preventing others from becoming a victim.  Whether a victim or a witness, all persons have the responsibility to report a crime.   If a crime occurs on or around campus, report it immediately to HPU Security or the Honolulu Police Department (HPD).   HPD has primary jurisdiction over the areas surrounding HPU’s campuses and is generally called for any incident, crime, or emergency that is outside of the authority of HPU Security.

For emergency situations call 911.  If using a HPU landline the # button must be pressed first.  The 911 operator will ask questions to determine the nature of the emergency and what type of response is required (police, fire, ambulance).  The caller will remain on the line until a resolution is reached.  Non-emergency calls may also be made via the 911 system. 

For HPU related non-emergencies please contact the campus security at 544-1400. Be ready to report the nature of the situation and location.  If the situation becomes an emergency, call 911.  The HPU Security officers are in constant radio contact with other HPU Security Officers who are stationed or roving throughout the HPU community and available to respond to situations as they arise.

On receiving information concerning an incident, a security officer or police officer will investigate the incident, document the information, and take appropriate action.  Hawai'i Pacific University Security may work with the Honolulu Police Department and other state and federal agencies. Cases are adjudicated through the county in which the incident occurred and/or through the university’s judicial system.


Director of Security and Safety
Joseph Tillotson Jr.

Fire Systems and Maintenance
Rap Craig

Angela Botelho