Alumni and Friends

Alumni FAQ's

Last updated on January 9, 2012

1. How do I reach the Alumni office?

In person:  1132 Bishop Street, Suite 307, Honolulu, Hawaii 96813

E-mail:  alumni@hpu.edu

Call:  (808) 544-0840 Alumni Coordinator 

2. What are the hours the HPU Alumni office is open?

We are typically open Monday–Friday.  
Between 8 a.m. to 5 p.m.
Please note, we occasionally need to close our office to attend a university meeting.
We recommend you call ahead at 1-808-544-0840. 
We are closed on the following holidays:

New Year’s Day
Martin Luther King Day
President’s Day
Spring Break (one day)
Kuhio Day
Good Friday
Memorial Day
Kamehameha Day
Independence Day
Labor Day
Veteran’s Day
Thanksgiving (two days)
Christmas (two days)

3. How do I order an official transcript?

Official transcripts can be ordered online at HPU Registrar's Office
Email the registrar for additional support. 

4. How do I order an unofficial transcript?

Unofficial transcripts can be ordered through the Pipeline system.

If you do not have access to the Pipeline system, please submit a request in writing to the Alumni Office requesting that a pipeline account be established. Your request will be forwarded to out Web Services team.  See number 9 for details below on how to get a e-mail and pipeline account.

5. I never received my diploma.  Who do I need to contact?

Your diploma can be ordered through the Pipeline system (Alumni Tab) or contact the Registrar’s Office.   

If you do not have access to the pipeline system, please submit a request in writing to the Registrar’s Office requesting for your diploma by emailing the Registrar's Office. You may submit your signed written request by mail, fax, or scanned email attachment.

Please include your name at the time of attendance, student ID #, or if you do not have your student ID #, please include your date of birth and the last four digits of your social security number.

Registrar's Office, Hawai‘i Pacific University, 1164 Bishop Street Suite 216, Honolulu, Hawaii 96813, Phone: (808) 544-0239, Fax: (808) 544-1168, registrar@hpu.edu

6. How do I reorder a diploma?

Your diploma can be ordered through the Pipeline system (Alumni Tab) or contact the Registrar’s Office at   

If you do not have access to the Pipeline system, please submit a request in writing to the Registrar’s Office requesting your diploma by emailing the Registrar's Office. You may submit your signed written request by mail, fax, or scanned e-mail attachment.

Please include your name at the time of attendance, student ID #, or if you do not have your student ID #, please include your date of birth and the last four digits of your social security number.

Registrar's Office, Hawai‘i Pacific University, 1164 Bishop Street Suite 216, Honolulu, Hawaii 96813, Phone: (808) 544-0239, Fax: (808) 544-1168, registrar@hpu.edu.

7. Please update my information in the University Relations HPU database.

You can update your information with HPU by e-mailing the University Relations Office. We appreciate having current information on how to best contact our alumni and what they have been doing since graduation.

8. How do I request an HPU e-mail address?

HPU emails are now available through the Pipeline system.  Go to Pipeline and enter your user name and password.  If it has been longer than a year since you have graduated, your access may have been inactivated.  If this is the case, request that you be reactivated through alumni.hpu.edu. Our HPU staff team will respond to you within one week of this request. If your login credentials are no longer valid, please email the University Relations Office and your request will be forwarded to our IT department. Please provide the student e-mail account you are trying to re-activate, your student name, your student ID #, or If you do not have your student ID #, please include your date of birth and the last four digits of your social security number. 

9. I am having trouble accessing my HPU e-mail?

The portal that is used to access HPU e-mail was moved on September 28, 2010. E-mails are now housed on the Pipeline system.  Please go to Pipeline.  Your user name remains the same as does your e-mail address. 

10. I am interested in contacting the HPU Alumni Regional Ambassador in my area.

For a list of current HPU Alumni Regional Connection Points, click here.

11. Where do I go to find out about the HPU Alumni Regional Connection Points in my area?

For a list of current HPU Alumni Regional Connection Points, click here.

12. I would like to start an HPU Alumni Regional Connection Point in my area.

If you are interested in starting a new HPU Alumni Regional Connection Point, please send an email to alumni@hpu.edu.

13. What is the definition of “alumni” at HPU?

Alumni are former HPU students who attended the University at least two consecutive years.

14. Does HPU have an Alumni Association?

HPU's Alumni Program is housed within the Division of University Relations and are in the process of building a formal Alumni and Parent Relations program.

Our current structure is a program with regional representation rather than an association. HPU alumni are across the nation and all over the world waiting to connect with YOU!

We are not a dues-paying organization.  

15. What are social media channels for HPU Alumni?

Facebook - www.facebook.com/hpualumni        

LinkedIn - www.hpu.edu/linkedin

Twitter - www.twitter.com/hpu_alumni

16. What are the benefits for Alumni?

For a current list of benefits please click here to visit the benefits page.