Media and Conflict Certificate Course Listings
Students will complete 12 units of graduate level coursework as specified below. The program is designed to be completed in as little as one summer. *May choose between COM 6620 for 6670 for third Mediation course.
Mediation and Conflict COM 6600
This study of mediation as facilitated communication examines how mediation can be used in various contexts as well as significant legal, ethical, and situational considerations. The course also provides an overview of the nature of conflict, conflict styles and patterns, management and resolution processes, and the role of communication. Students will develop the communication skills necessary for successful mediation, learn mediation stages and procedures, and observe mediation in practice.
Persuasion and Negotiation COM 6610
This course examines the art and science of influence in order to improve the student’s ability to understand the nature of persuasion, communicate more effectively, and respond appropriately to the influence attempts of others. Topics include sources of influence, managing power relationships, and the use of effective techniques of persuasion in mediation. Students also learn theoretical foundations and practical applications of negotiation strategies, processes, and skills. Students will participate in individual and group negotiations.
Communication Strategies for Professionals COM 6620*
This course focuses on communication strategies designed to promote productive interaction and competent management of disagreements in professional settings. Topics include the role of perception and its influence on communication and conflict, listening and paraphrasing, verbal and nonverbal communication, gender and cultural differences, and working with people when their behavior is unpleasant or difficult. Specific strategies include identifying common ground, reframing, asking questions, identifying boundaries, and the use of humor. The Meyers-Briggs type indicator is utilized to explore personality types and learn new and more effective ways of communicating.
COM 6600 Mediation and Conflict (may be concurrently enrolled) Can choose COM 6670 instead.
Communication and Legal Practice COM 6670*
This course uses the courtroom as a context for the study of communication and conflict. Students will apply theories of verbal and non-verbal behavior, public speaking and persuasion, and small group behavior and communication, while managing conflict that occurs on multiple levels. Students will participate in progressively challenging legal activities, including case analysis, opening statement, witness examination, jury selection, and mock trial.
COM 6600 Mediation and Conflict (may be concurrently enrolled) Can choose COM 6620 instead.
Mediation Practice COM 6630
This course focuses on the development of mediation skills through intensive practice, with students working in small groups with a coach. Topics include convening the parties, delivering an articulate opening statement, conducting all stages of the mediation process to include both joint sessions and caucus, and drafting a cohesive written agreement. The course has a Practicum component that provides opportunities for students to work under the direct leadership of a professional facilitator or mediator on actual public participation, consensus building, or conflict resolution projects.
Pre: COM 6600, 6610, and 6620 (may be concurrently enrolled)